The importance of Emotional Intelligence during Cyber Crisis Scenario is recognized by many, including the world’s largest crisis management organization in the world!

As Co-Chair of the Transatlantic Steering Committee and as CEO of Nadja EL Fertasi EQ Coaching & Consulting, I organised and participated in the first-ever cyber crisis simulation held at the GLOBSEC 2019 Bratislava Forum.

Check out what NATO had to say!

” The first-ever cyber crisis simulation workshop, called “Disruptive Dilemmas”, took place in Bratislava, Slovakia, on June 6 2019. Co-sponsored by NATO, this was the largest side event at the GLOBSEC Bratislava 2019 Forum. It featured a keynote address on navigating digital disruptions in countering terrorism by Dr. Benedetta Berti-Alberti, Head of Policy Planning at the Office of the NATO Secretary General.

The workshop used four real-world, interactive crisis simulations to challenge diplomats, policy makers, think tank representatives, and leaders from the private sector and civil society. The simulations covered a wide range of topics, from using cyber and artificial intelligence in managing refugee crises at sea, through the cyber security challenges posed by foreign investments, and leveraging cyber capabilities in the battle against disinformation.

Responding to cybersecurity crises requires not only technical knowledge, but also human emotional intelligence, which is why “Disruptive Dilemmas” encouraged participants to use both cognitive and emotional intelligence to formulate solutions for a variety of complex cyber crises. The proposed solutions will be published in a white paper in late 2019.

 

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