Collaborative Leadership Modules

Woman Behind the Computer

Fuel your IQ & EQ

Imagine that your IQ (cognitive ability) is your elevator in life, but your EQ (emotional intelligence) is your trajectory upwards. Cognitive ability is your thinking part of the brain, also referred to as the “rational” or “analytical” part. Our IQ helps us make reasonable, logical, and analytical decisions. Our EQ is how we perceive, process, and translate the impact of our emotions within ourselves and within our relationships. Balanced and optimal use of both functions is critical in navigating the digitized working world’s cyber threats. Cybercriminals who use social engineering attacks have one end goal in mind: to de-activate people’s IQ and leverage their EQ so that they can successfully execute their scamming, phishing, and stealing strategies. Cybercriminals leverage their IQ & EQ from a place of empowerment so that they can prey on people who leverage their IQ & EQ from a place of anxiety, stress, and distraction. 

We help your teams exercise using both their IQ&EQ simultaneously during simulated cybercrime scenarios so that they can level up and beat cybercriminals at their own game. 

Increase Stress Tolerance

Managing stress in the workplace has been pre-occupying organizations for decades as disruption, transformation, and change continue to be part of everyday reality. Chronic stress levels have to lead to an all-time high in burnout, depression, and long-term absenteeism with soaring costs as a result. During a cyber attack, stress management is taken to another level as response options can have disastrous consequences. Emotions run high and send our body into a survival mode, thus accessing only our short-cut mental models (e.g., unconscious bias) and what feels familiar. Mitigating new and increasingly sophisticated cyberattacks with survival mode thinking will only exacerbate the crisis as critical functions such as problem-solving and decision making are undermined by the stress response.

We help your teams exercise new mental models while navigating uncomfortable emotions inherent with increased levels of stress. Participants leave with tools & techniques that work in their map of the world to feel more empowered and calm during times of heightened stress.

 

 

Build Resilience

People’s capacity to recover quickly and effectively from the crisis is what building resilience is all about, but it means different things to different people. The global pandemic has changed the paradigms of working in the increasingly digitized world. Hybrid forms of virtual teams are expected to increase productivity and performance levels while navigating the rising cyber threats and human vulnerabilities. The magnitude and complexity of change organizations are dealing with requires a people-centric approach to meet people where they are and their map of the world. The alternative is short-lived change with decreasing engagement levels and increasing costs, and loss of value to your customers and your stakeholders.

We help your teams exercise feeling comfortable with the uncomfortable and leverage their personal leadership skills to navigate change from within. We use the science of character strengths that focuses on leveraging what motivates people based on what is vital in their personality. Increased well-being, engagement, and a sense of purpose are a consequence of empowering your teams based on personal leadership.

 

Engage your Stakeholders

Stakeholder engagement refers to the systematic identification, analysis, planning, and implementation of actions designed to influence stakeholders, groups of people impacted by your activities, and/or those who can influence your outcomes. In the digitized online working world, building trusted and loyal relationships has become increasingly challenging. A breeding ground for miscommunication, lack of transparency, and conflicting communication are some of the consequences. During a cyber crisis, collaboration with all of your stakeholders is vital to sustaining trust and confidence in your organizational ability to recover business operations and deliver on your services. Internal stakeholder engagement is equally important to ensure that your workforce’s layers are aligned with your crisis strategy while speaking and acting with one voice.

We help your teams exercise stakeholder engagement by using real-life inspired cyber simulations while testing your existing policies, processes, and strategies during times of disruption, crisis, and heightened stress. Participants learn to leverage stakeholder identification, mapping and analysis, communication, and trust-building exercises while knowing how to negotiate and influence desired outcomes.

 

 

Crisis Communications

Crisis communication can be defined broadly as the collection, processing, and dissemination of information required to address a crisis situation. It is the ongoing dialogue between an organization and its stakeholders. Crisis communication is about managing people’s perception of the negative occurrence, often overlooked during a crisis. Failure to communicate effectively during a cyber attack can lead to long-term reputational damage and erosion of trust. Especially when social media spreads fake news/disinformation and unverified information resources at the speed of light in the increasingly digitized world.

We help your teams exercise crisis communications across a wide variety of stakeholders during a simulated cyber attack. Participants will learn how to reduce the information clutter, increase their mental focus, and communicate with empathy (e.g., seek to understand before being understood) to achieve desired outcomes.

Build Thriving Teams

Thriving Teams are teams and experience a sense of purpose, achievement, and meaningful work in the new ways of working. Motivation beyond monetary incentives is the key for people to find purpose and meaning in their work, increase their engagement and performance levels, and harmonize their need for well-being in all areas of their life. Building successful teams in the digitized working world are at the heart of mitigating social engineering attacks. Cybercriminals prey on people who suffer from high levels of chronic stress, anxiety, distraction, fatigue, and social disconnection from their colleagues. In an era where over 88% of cyber breaches are due to human error and vulnerabilities, people-centric solutions are a must. 

We help your team build social skills for online collaboration, increase their focus, mental alertness, emotional well-being, and learn how to navigate the new ways of working. Identifying their team’s core values and desired behaviors while using gamification methods for accountability and sustainability is at the heart of building successful teams.

Nadja impeccably designed and facilitated a two-part online EQ training for a dozen emerging leaders from the Eastern Partnership countries. She was a real pleasure to work with and I greatly appreciated her creativity, good sense of humor, openness to dialogue and flexibility to build a training program for a diverse group of individuals. Through a mix of crisis simulations, role play, presentations on how emotions impact the ability to make decisions and one-on-one coaching, Nadja helped each of the members of the group become better decision-makers and increase their impact in their communities.
Nadja is a passionate coach and leader, and an inspiration to all those she helps grow. I strongly recommend her to any organization that works on leadership development.

Ana Aelenei

Head of Leadership and Democracy Initiatives at German Marshall Fund of the United States

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