What is Emotional Intelligence?

Emotional intelligence is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

 

Imagine your elevator in life is your IQ – your cognitive ability. Your EQ – Emotional Quotient and also referred to as Emotional Intelligence – your trajectory upwards or downwards depending on your levels of emotional intelligence.  

Why is Emotional Intelligence Important?

While emotional intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional intelligence is also not a static factor — to the contrary, one’s emotional intelligence can change over time and can be developed in targeted areas.

Assessing and evaluating an individual’s emotional intelligence can help establish the need for targeted development programs and measures. This can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential.

Along with the targeted strategies it provides, the EQ-i 2.0 model is a highly effective employee development tool.

What is the EQ-i 2.0 Model?

The most functional model which has been scientifically validated and tested is the EQ-I 2.0 model – Issued by the MultiHealth Systems Inc in Canada and designed by Reuven Bar-On is an Israeli psychologist and one of the leading pioneers, theorists and researchers in emotional intelligence.

The EQ-i 2.0 model measures a set of emotional and social skills that influence the way we perceive and express ourselves; develop and maintain social relationships; cope with challenges, and use emotional information in an effective and meaningful way.

These skills, which form the building blocks of abilities such as communication, resilience, and time management, can be mapped theoretically and empirically to help predict and improve social functioning. This can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential.

EQ-i 2.0 model

What are the EQ-i2.0 Surveys?

The Emotional Quotient Inventory (EQ-i 2.0) is the world’s leading assessment tool used for assessing emotional and social intelligence and an excellent way to understand the emotional competencies of an individual.

The EQ-i 2.0 provides a picture of the individual’s EQ Toolbox, e.g. their areas of strength and potential areas for development for driving cyber transformation as a culture.

The assessment tool is delivered online, using a secure site and involves responding to 133 statements, taking approximately twenty minutes to complete.

Once completed and during an online feedback session, the participant receives a personalised EQ report with tailored strategies for the workplace.

EQ Assessments

Human Resilience Skills

Critical thinking

  • Structured problem solving
  • Logical reasoning
  • Understanding biases
  • Seeking relevant information

Planning and ways of working

  • Work-plan development
  • Time management and prioritization
  • Agile thinking
  • Managing your energy

Communication

  • Storytelling and public speaking
  • Asking the right questions
  • Synthesizing messages
  • Active listening

Mental flexibility

  • Creativity and imagination
  • Translating knowledge to different contexts
  • Adopting a different perspective
  • Adaptability
    Ability to learn

Mobilizing systems

  • Role modelling
  • Win-win negotiations
  • Creating an inspiring vision
  • Organizational awareness

Developing relationships

  • Empathy
  • Inspiring trust
  • Humility
  • Sociability

Effective teamwork

  • Fostering inclusiveness
  • Motivating different personalities
  • Resolving conflicts

Self-management

  • Emotional self-awareness
  • Self-regulation
  • Character strengths
  • Self-motivation
  • Self-confidence
  • Integrity

Innovation

  • Courage and risk-taking
  • Driving change and innovation
  • Energy, passion and optimism
  • Breaking orthodoxies

Goals achievement

  • Ownership and decisiveness
  • Achievement orientation
  • Grit and persistence
  • Coping with uncertainty
  • Self-development

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