Not succumbing to the stress and pressure of the daily security challenges whilst working in the world’s largest crisis management organization. Seeking perfection as a professional, a wife, a mother, a colleague and manager only fueled my performance anxiety which made work-life balance nearly impossible. Tried harder to feel included in the security world whilst trying to break down brick walls in a male dominated political-military environment.
As a result, my motivation and engagement levels at work plummeted as stress and pressure skyrocketed. And I was not the only one as burnout and absenteeism became a serious challenge for many organizations across the world. The year the World Health Organization recognized burnout as an international disease due to chronic occupational stress, was also the year I succumbed to burnout.
It is not the strongest of the species that survives, nor the most intelligent. It is the one most adaptable to change. – Charles Darwin.
That’s the moment when my own journey of resilience began. I decided that despite my current chapter in my life, I was going to focus on the future with the end in mind.
That’s the moment Thrive with EQ was born.
For me, I felt a deep calling to embark on a mission and help others bend but not break at a time when challenges and uncertainty were the only constant in many lives. The nature of human interaction because of the constant online connectivity has changed drastically. More and more employees feel the pressure of living and working in a VUCA world, a world marked with Volatility, Uncertainty, Complexity and Ambiguity. Criminals and scammers have made a living through online fraud and ransomware, by using emotional manipulation techniques to trick people in clicking on malicious links, give out sensitive information and increase the risk of human error.
My vision for Thrive with EQ is to inspire, guide and empower others to build resilience through digital emotional intelligence.
My mission is to redefine your employee experience, so your people have the tools to Thrive, and fuel your customer experience as a result!
The Thrive with EQ Manifesto
If you can be anything in the world, be kind is my personal mantra on which I have build Thrive with EQ’s mission. Kindness is not a weakness, but a choice that displays character. Kindness is at the heart to get people on board a journey towards building resilience. When you communicate and collaborate with kindness as your intention, people’s walls and barriers will begin to dissipate.
At Thrive with EQ, I do not believe in being fearless as fear is a necessary human emotion to help us survive. Because of the VUCA world we live in, fear is often a misplaced emotion which requires courage. When we feel fear and choose courage over fear, that’s when we tap into our real potential. Courage is at the heart of fueling innovation and creativity at every step of the employee experience so you are always one step ahead.
The number one reason why so many employees may succumb to burnout is because they suffer from performance anxiety as a result of seeking perfection. When we seek perfection, and I speak from many years of personal experience, we come from a place of trying to prove our worth. However, when we replace perfection with excellence, we come from a place of empowerment. There is no question about our self-worth, and we are driven by an innate desire to do better because it feels good.
Inner-peace is perhaps the most important fulfilling state of being. When we are at peace within ourselves, we can show up at work with high levels of motivation and engagement. There is no inner conflict or resistance that keep us below our potential. That’s why integrity must be at the forefront of all our choices in life. By tapping into kindness, courage and excellence we can learn to do what is right, not what is easy. Integrity is at the heart of my mission at Thrive with EQ.