Nadja El Fertasi

Nadja is a Human Readiness and Resilience Expert and former NATO senior executive . She leverages her expertise and know-how in crisis management, strategic stakeholder engagement, and emotional intelligence to provide a holistic approach to addressing the human factor of working in the increasingly digitized world.  Nadja has worked for nearly two decades at NATO, the world’s largest crisis management organization.

Her last position was Senior Executive at the NATO Communications and Information Agency (Digital Transformation & Cyber Security), responsible for strategic stakeholder engagement and communications.

During her 15+ years of experience in cyber security in NATO, Nadja is a seasoned practitioner and expert in her field. She has also been selected to be part of the book “Women in Cybersecurity in Europe” featuring Top 100 influential women in cyber security across Europe by the Women4Cyber foundation.

Having worked closely with people from over 40 countries, she is uniquely skilled in fostering trust and understanding among diverse, global stakeholders in both the public and private sectors across various industries.

Nadja designs and facilitates resilience and readiness strategies and helps her clients to manage change through the digital disruptions. She leverages the tested scientific emotional intelligence model EQ-i 2.0, and the universally applied character strengths surveyed by the Values in Action Character Institute.

Nadja possesses the latest credentials in the field of emotional intelligence and has trained with leading experts in the area. Nadja is fluent in Dutch, English, French and has a good understanding of Italian and German. 

Nadja is an alumna of the 2018 German Marshall Fund Marshall Memorial Fellowship program, a postgraduate from the University of Cambridge in International Relations, and Co-Chair of the largest side event of the GLOBSEC 2019 Bratislava Forum. 

In November 2020, Nadja led the regional cyber leadership approach webinars for the World Savings Banking Institute (WSBI). The webinars were part of a global initiative with partners such as Global Cyber Alliance (GCA) and Cyber Fin Project of the Carnegie Endowment for International Peace.

Nadja's Signature Character Strengths


Nadja leverages her signature strength of perspective to help clients take a step back and revisit the bigger picture. Looking at a problem or situation from multiple perspectives and reducing silos across the organization. 


Nadja leverages her signature strength of creativity in all areas of her work. Out of the box and innovative thinking with her clients results in new working methods, training, and behaviors. 


Nadja never takes anything at face value and helps her clients go beneath the surface to understand and address the root cause of the organization-, team – and individual performance challenges. 


Nadja leverages her bravery to do what is right, never what is easy. Integrity, Transparency, and Loyalty towards her clients drive her always to do what is in their best interest.


Nadja uses her high levels of social intelligence to seek to understand before being understood. She listens to deepen understanding and offers services relevant to her client’s map of the world. 


Nadja uses her levels of humor to bring smiles and lighten people’s load so they can decrease their stress levels and increase their focus. Working and learning through fun and team bonding is what makes her value proposition unique. 


Nadja’s mantra in life is: “If you can be anything in this world, be kind.” She makes it a rule of thumb to always replace judgment with curiosity so defense mechanisms go down and space is created for working on common grounds. 

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