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Building Human Resilience

How can you become comfortable being uncomfortable in a VUCA world?

❗️ Volatility

❗️ Uncertainty 

❗️ Complexity 

❗️ Ambiguity


We now live and work in a world marked with Volatility, Uncertainty, Complexity and Ambiguity (VUCA) as organizations grapple with the myriad of information security challenges in building security resilience.

Data is the currency of the digital decade, as protecting our digital footprint has become the number one priority across societies and business. Just as you protect your wallet and finances in your bank account, how do you protect your information from being used for malicious purposes? 

With the stark rise in social engineering attacks where criminals prey on psychological and emotional manipulation, criminals are more successful to hack human minds than to circumvent technology. 


We help you go from human vulnerability to human resilience by bridging the gap between security awareness and preparedness.

Human Resilience

What We Do

At Thrive with EQ, we leverage the science of emotional intelligence and Nadja’s two decades of experience in the world’s largest security organisation to help our clients implement human resilience strategies.

A recent analysis by the McKinsey Global Institute identified 56 “foundational skills” that are crucial to the future of work, but aren’t in traditional categories such as “engineering” or “sales,” but rather things like self awareness, emotional intelligence and critical thinking.

Emotional intelligence is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings to be more successful in dealing with environmental demands.

Emotional intelligence (EQ) is tactical (immediate functioning), while cognitive intelligence is strategic (long-term capacity). EQ helps you up and re-skill to ensure your organisation is amidst the continuous digital disruptions. 

Resilience Program

Building Understanding
Building Competencies & Skills
Building New Habits

Who do we serve

Our Value Proposition

Top woman in cyber

We offer both virtual and in-person experimental learning trainings focused on building human resilience. Nadja designs custom designed scenarios and case studies specific to your industry and sector. 


We offer individual or group coaching for mid to senior management. The objectives of the coaching sessions are to assist in developing a roadmap to lead their teams through uncertain times. 


We offer consultancy services in strategic stakeholder engagement and communication to help you drive human resilience as a transformational change program.


We offer our clients customized online training solutions; accessibly anywhere – any time. We also offer off-the-shelf online programs focused on transforming human vulnerability into human resilience fit for the digital decade.

Our Testimonials

Lorsque la générosité se marie à la compétence, elles produisent de l’excellence.
Le samedi 13 novembre, les membres du PMI MOROCCO CHAPTER et ses sympathisants ont vécu une belle expérience d’échange et de partage à la limite de deux domaines, cybersécurité et Intelligence émotionnelle (EQ). Ce fut un excellent choix du sujet brillamment animé par Nadja El Fertasi.


Abderrazak Hamzaoui, PGMP, PMP, PMI-RMP, PMI-ACP, NLP Master
President, PMI Morocco Chapter



If you understand the cyber threat landscape, you will understand why Nadja El Fertasi’s contribution is so important. Her expertise in strategic cyber security, emotional intelligence and human approach in explaining complex issues with so much passion and clarity is only one of her qualities. She is an awesome professional, outstanding in her field and a thoroughly decent person, because yes, being decent absolutely matters.


Rois Ni Thuama PhD
Head of Cyber Governance – Red Sift Limited – Global Cyber Alliance Ambassador


I’ve had the good fortune to meet some very exceptional people in my life – and Nadja is one of them. She has the robust professional focus, acumen and credibility that comes from building a highly successful career in a challenging military environment; and an unparalleled sensitivity to the inner workings of our individual human condition, which allows her to delve deep into otherwise untapped sources of performance and well-being. What makes Nadja special in her domain is her innate curiosity and commitment to continuously extending her own body of knowledge with scientific research to build methods and frameworks that are proven and repeatable. From individual visualizations that build emotional intelligence (EQ) to table-top exercises that develop organizational muscle-memory in dealing with cyber crisis situations, Nadja has a vast repertoire of developmental capabilities that will be hugely beneficial to leaders and organizations who believe people are the key to building better cyber defenses. Thanks to Thrive With EQ, achieving enhanced individual and collective cyber outcomes is no longer a matter of chance but a predictable result from the consistent application of Nadja’s unique approach of bringing ‘the right EQ tools to the job.


Anne Leslie
Senior Managing Consultant | IBM Security


Nadja has brought her know-how to our digital development process, and we are grateful for her excellent presentation and inputs she made during the ICT Africa Symposium held on the 24th, 25th, and 26th of August 2021. Her interesting approach and thoughtful content made it possible to observe consistency with the theme of the Symposium « Innovation and Internet Development for a Sustainable digital transformation of our cities ». Nadja’s communication style has once again provided a clear insight to the situation, attitudes and even the importance of technology for the global development of our cities.

The entire « CAPDA » team would like to express our appreciation for her time and contribution and are pleased to count her among our speakers in the future.


Consortium d’Appui aux Actions pour la Promotion et le Développement de l’Afrique


World Savings Banking Institute (WSBI) and Global Cyber Alliance joined forces and organized a series of webinars on “Cyber Transformation: From Strategy to Operations”. Thrive with EQ led the regional training webinars for our members in Latin America, Africa, Asia and Central Europe. The CEO, Nadja El Fertasi, facilitated transformative, innovative and dynamic online training which focused on exercising collaboration during a simulated cyber crisis. Our members learned new ways of approaching stress management, problem-solving, decision making while navigating a disruptive cyber event. Nadja’s work ethic while looking for excellence, coupled with a good sense of humor, enabled us to approach our customer needs best, while working in flexible and convivial manner. I certainly recommend Thrive with EQ’s services for any organization who is looking to exercise collaboration and be prepared against the inevitable cyber disruptions of the digital age


Laurie Dufays
Head of Institutional Relations with Africa at WSBI-ESBG


Nadja’s grasp and explanation of EQ, along with explaining its application within the personal and work environments, is something I believe should be incorporated not only into every business but educational systems as well – the information received is that important. Being able to give a person a foundational understanding of where they fall in the range of 15 different areas – and how to balance over and under-compensating factors – truly is a gift of clarity. Nadja’s reporting also provides strategies for improving areas which is exciting as you have a starting point, an actionable game plan, and a truer knowledge of yourself. Speaking with Nadja was never a like a lecture that she needed to get through, it was always a meaningful conversation – she put me at ease, asked thought-provoking questions to get to the heart of a matter, and practiced active listening. If you want a better functioning team – in any capacity, but I know her focus is cybersecurity – do yourself a favor and get set up with Nadja. I cannot recommend her services enough!


Sue Lemm, PMP
Senior Consultant, United States


Nadja impeccably designed and facilitated a two-part online EQ training for a dozen emerging leaders from the Eastern Partnership countries. She was a real pleasure to work with and I greatly appreciated her creativity, good sense of humor, openness to dialogue and flexibility to build a training program for a diverse group of individuals. Through a mix of crisis simulations, role play, presentations on how emotions impact the ability to make decisions and one-on-one coaching, Nadja helped each of the members of the group become better decision-makers and increase their impact in their communities.
Nadja is a passionate coach and leader, and an inspiration to all those she helps grow. I strongly recommend her to any organization that works on leadership development.


Ana Aelenei
Head of Leadership and Democracy Initiatives at German Marshall Fund of the United States


I had the pleasure and privilege of co-chairing “Disruptive Dilemmas: Cyber Crisis Simulation Exercise”, the largest side event and the first-ever/inaugural cyber crisis simulation exercise at the 2019 GLOBSEC Bratislava Forum with Nadja. Nadja is a brilliant, passionate and visionary leader who is a true inspiration to those around her, myself included. Her tremendous work ethic, sense of humor, creativity and ability to connect with and establish rapport with others was invaluable. It is evident that she was a great asset to NATO as a senior executive at NCIA and I am confident that she will touch and positively influence many lives in her role as entrepreneur. I very enthusiastically provide Nadja with my highest recommendation.

Keerthika Melissa Subramanian
Securities Lawyer @Mintz; Lecturer at Yale Law School (Fall 2019); Global Thought Leader, Data Privacy and Cyber

I have known Nadja since October 2016 and she is one of the most passionate, creative, intelligent and ambitious individuals I have met. Her global vision and leadership in driving change is an inspiration for all who work with her. Through her excellent verbal and written communication skills, she has an innate ability to present complex strategic issues in an effective and concise manner. Nadja is an outstanding role model and a talented thought leader who continues to touch people’s lives. I highly recommend Nadja to any organization struggling with the challenges of workforce development. Nadja is a passionate and inspirational entrepreneur with a purpose, a vision and a mission to transform the workforce in the 21st Century.

Denis Mercier
Deputy General Manager FIVES Group, former Supreme Allied Commander for Transformation at NATO (2015 – 2018)

I had the great pleasure of participating in Nadja’s workshop and crisis simulation on emotional intelligence. She provided a fascinating presentation on how emotions impact your ability to make decisions, solve problems, handle stress, be flexible and agile in an age of disruption. She designed and facilitated a real-life cybersecurity scenario with five uniquely designed personality types across generations, cultures, backgrounds, and sectors. The role-play allowed us to step outside our own map of the world, develop more empathy for other team members, develop greater self-awareness and become more rational decision-makers and problem solvers. I highly recommend Nadja to any organization who is seeking innovative and uniquely designed workshops to face the challenges of workforce development in the 21st Century!

Muddassar Ahmed
Managing Partner at Unitas Communications, Founder & President of John Adams Society, Founder & Chair of Concordia Forum, a Fellow at the German Marshall fund and on Advisory Boards at the Faiths Forum for London, Atlantic Council (US), ENAM (Greece), IAYP (US), ISTAC (Malaysia) and IRM (Pakistan).

I had the pleasure of participating in the inaugural cyber crisis simulation exercise at the GLOBSEC 2019 Bratislava Forum on 6 June 2019. Nadja designed two out of the four innovative, strategic and real-life cybersecurity scenarios. I participated in one of them and found the emotional intelligence aspects to be critical for decision-making and problem solving within diverse teams who perform under high pressure. I have known Nadja for several years now and she continues to impress me with her creativity and leadership. I highly recommend her to any organization seeking to build a thriving and successful workforce to meet the challenges of the 21st Century.

Benedetta Berti, PhD
Head, Policy Planning, Office of the Secretary General at NATO

Nadja has designed and facilitated two cyber crisis simulation exercises for our Inclusive Leadership Hub, the German Marshall Fund of the United States Office in Paris. The simulation exercise consisted of a presentation highlighting the foundations of emotional intelligence, personality type preferences, value-based beliefs, and unconscious bias. The presentation was followed by a cyber crisis simulation exercise based on role play. Nadja designed the personality types for a generationally diverse team across cultures, sectors, and backgrounds. What made the crisis simulation innovative and unique is the use of emotional intelligence curveballs so the participants could practice their human resilience. The creative and innovative workshops addressed some of the critical challenges of the workforce in an era of digital transformation and disruptive security challenges. Participants found the workshop a great success! I highly recommend Nadja to any organization who is looking for innovative, creative, and practical real-life crisis scenarios to transform the workforce and build human resilience for the 21st Century!

Kristel Ba
Programme Officer for Inclusive Leadership at the German Marshall Fund of the United States office for Paris

Nadja designed and facilitated a cyber crisis simulation exercise based on emotional intelligence for ‪the Young Professionals‬ in Foreign Policy in Brussels. She explained the impact of emotions on decision-making, problem solving, stress tolerance, interpersonal relations and self-confidence in a way all participants could relate. These soft-skills are critical for all generations, and in particular young professionals who are at the beginning of their careers. Building professional resilience and developing emotional intelligence was at the heart of our workshop, and should be high on the agenda for any organisation struggling with the challenges of building a workforce fit for the 21st Century. We highly recommend Nadja to any organisation working with young professionals for a journey of transformation and innovation in an age of disruption!

Georgiana Dragomir
Executive Director, Young Professionals in Foreign Policy, Brussels

I recently participated in one of Nadja’s crisis simulation exercises based on emotional intelligence. In my role as a Policy and Advocacy officer, I have extensive experience in crisis management and stakeholder engagement. I regularly deal with stakeholders from various countries, cultures, backgrounds, and sectors. What was innovative about Nadja’s workshop is her ability to explain and convey complex strategic issues into practical and simple exercises. The highlight for me was the use of personality types. It has been also a great exercise to learn how to manage a certain issue from another personality perspective. As well as, I had a chance to gain more insights into adjusting my own personality to a different one with the aim of problem-solving, finding consensus and being impactful as a group.She designed them with such attention to detail and personality so that we could experience the crisis scenarios through the eyes of another person. As a result, we learned to become better at rational problem-solving and decision-making. I highly recommend Nadja to any organization who is looking for an innovative and creative workshop that addresses intergenerational workforce challenges.

Ronald Ferkovics
Policy and Advocacy Officer at Roma Education Fund Budapest

Frequently Asked Questions

What size companies do you work with?

Our clients range from 2 – 200 employees, from start-ups to companies with €75 million annual revenue.

What type of companies do you work with?

We work with clients who have information security as a top business priority. These include but are not limited to Healthcare, Information Technology and Communication, Software-as-a-Service, and the Fintech industry.

What are your rates?

We provide our clients with a not-to-exceed cost estimate before beginning any work. However, no one likes surprises, so we work with our clients to understand their specific business needs and then develop a value proposition and the associated costs to implement those solutions.

Why would we need you?

Typically our clients are experiencing one or more of the following scenarios:


  • Managing change and motivating their teams to embrace new ways of working in uncertain and challenging times amidst the digital disruptions.


  • Enhance social and emotional intelligence awareness between different multi-disciplinary teams leading to friction, conflict, and siloed work.


  • Coach managers to lead their teams on their cloud-adoption and digital acceleration journey through people-centric change management strategies.


  • Enhance security awareness in changing habits and securing user environments through human resilience strategies.
Why would we need your training?

Our training is rooted in adaptive and experimental learning methods rather than knowledge transfer. Time is precious, and the number one challenge we see with our clients is the need for flexible behaviors in the constantly changing environment.

Why would we need your coaching?

There are many reasons why a business owner or leadership team may need or wish to have a business coach, these include:

• motivation

• accountability

• resilience

• brainstorming or idea generation

• problem-solving

• sounding board for critical decisions

• strategy development

Who is your target audience?

Our clients include C-suite leaders. mid-management level, and start-up founders.

What can I expect from a discovery call?

This initial call is to understand your needs and challenges and establish whether Thrive with EQ is the right fit. Nadja is highly specialized and experienced in resilience and readiness strategies and wants to make sure she can commit to solving your challenges and help you manage change.

Book your Discover Call

Top woman in cyber

Clients & Partners we have worked with



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